Frequently asked questions
Frequently asked questions
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Do you charge a service call or diagnostic fee?
Do you charge a service call or diagnostic fee?
Yes, a diagnostic fee applies to cover travel and appliance inspection. If you approve the repair, this fee is applied toward your total cost.
Do you offer any discounts?
Do you offer any discounts?
Yes - we offer 15% off for first-time customers, applied toward the total repair cost. This discount applies only if you approve and proceed with the repair after the diagnostic.
What appliances do you repair?
What appliances do you repair?
We service most major household appliances - including refrigerators, dishwashers, washers, dryers, ovens, cooktops, microwaves, wine coolers, and more.
How quickly can I get service?
How quickly can I get service?
We aim to offer same-day or next-day appointments, depending on availability. Use the Schedule Repair page to request a time - or call us directly. We’ll respond promptly.
Is your work guaranteed?
Is your work guaranteed?
Yes - we back our repairs with a service warranty and use high-quality, manufacturer-approved parts whenever possible.
Are your technicians certified?
Are your technicians certified?
Yes - our technicians are trained and experienced, and we use manufacturer-recommended practices to ensure your repair is done right.
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